Affordable Orthodontic Braces| Melbourne | Specialist Orthodontists | Free Consultation |Contact Us: 03  9898 6530


 Smile Avenue Specialist Orthodontists Privacy Policy


Smile Avenue Privacy Policy

  • Smile Avenue takes your privacy seriously. This policy lets you know how we treat personal information that we collect and receive about you. Personal information is information about you that is identifiable like your name, email or your phone number.
  • Smile Avenue may collect personal contact information from you via various contact forms which you may choose to submit to us
  • Any information that is collected will be used strictly for the sole purpose of responding to your inquiry and will only be shared with our practice for your treatment purpose only.
  •  We take appropriate measures to ensure the personal information disclosed to us is kept secure, accurate, and kept up to date and only for so long as necessary for the purpose for which it is used.
  • Our website forms are hosted on third party servers we try our best to make it secure however we cannot take responsibility for their privacy and data security practices.
  • All communications that you receive from The Smile Avenue will include an ‘opt out’ link, which will allow you to unsubscribe from any future communication
  • Should you wish to edit your personal details which we have on file, or would like to be removed from our database entirely, please contact This email address is being protected from spambots. You need JavaScript enabled to view it..

You’re Consent

By providing us with your personal information, you consent to the collection and use of this information in accordance with the purposes described in this Privacy Policy. You also consent to our transferring your information to countries or jurisdictions outside Victoria and/or Australia if necessary for the purposes described in this Privacy Policy. These countries may not provide the same level of protection as Australia and we hold no responsibility. If you use any of our services it is understood that you agree and provide your consent to all our site terms and conditions.

Discount, Cancelations Terms and Conditions Orthodontics

  •  Available Only To The Patients Treated By  Dr Sachin Aggarwal ( Specialist Orthodontist)
  •  Patient Who Pays Full Upfront Treatment Cost Will Receive 2.5% Discount On Total Orthodontic Treatment Cost Excluding Any General Dental Work, Surgical Orthodontic, Other Specialist Work If required.
  • A 2.5% sibling or family discount is limited to existing patients and their family members requiring orthodontic treatment eg if a family with three kids starts their orthodontic treatment a 2.5% discount will be applicable to the second and third child irrespective of the time when they start their treatment.
  • 24-hour notice is required to change or cancel a confirmed appointment, Smile Avenue reserves the right to charge $100 in an event of a no show confirmed appointment.

Braces Prices Terms and Condition.

  • Braces  Minimum Maximum Cost Shown On The Website Is Based On  Evaluating Last 2 Years Of Treatment Cost  By Looking Into The Bracket System Used By Patients Ie Metal,ceramic,Invisalign, Self Ligating, Lingual Braces System (the Cost Excludes Additional Treatment Such As Expanders , plates which May Be Needed For Certain Treatments Before Braces. The Cost Is Based on Only Patients Treated By Dr Juhi Yadav . and Dr Sachin Aggarwal. The cost given will exclude the following type of cases (surgical orthodontics, extraction cases, missing teeth, and compromised dentition, Ankolysed Tooth,).
  • The Final Treatment Cost Will Be Only Given After The Physical Orthodontic Assessment And Consultation with our specialist orthodontist. Under No Circumstances, Cost Shown Can Be Used As Official Treatment Price Or quote Or Cheapest Braces Cost In Melbourne.
  • The Provision Of Orthodontic Treatment Requires The Patient Has A Healthy Dentition. All Costs Associated With Dental Work Required Prior To Orthodontic Treatment Are The Responsibility Of the Patient.

Free Orthodontic Consultation Policy

The free orthodontic consult is offered on the basis that every person who attends the assessment agrees that they have read the following terms and conditions and understands:

  • Every Orthodontic Bracket system may not be suitable for everyone. Following the free assessment with a Provider, it is at the discretion of the Provider to determine, and advise, if   the   preferred bracket system is suitable for that person's condition.
  • The initial free assessment with a Provider includes an assessment of the person's suitability for orthodontic treatment and the provision of information about how the treatment works.
  • Orthodontic Bulk Bill Xray are conducted with our partner imaging center and referral is provided for the patients with eligible Medicare card .It is the patient responsibility to book an appointment with partner imaging center and come back for a second consult with xrays.
  • The length of the free assessment with the Provider will be no more than 30 minutes and will be conducted by Dr. Sachin Agarwal.
  • If, after the initial assessment, a person decides to proceed with treatment that person will bear all future costs of treatment.
  • All other expenses following the free assessment with a Provider including, but not limited to, follow up assessments, the fitting of the orthodontic product, travel to and from the  Provider's participating premises are the responsibility of the person who has decided to proceed with treatment.
  • The provision of Invisalign requires the patient has a healthy dentition. All costs associated with the dental work required prior to orthodontic treatment are the responsibility of the patient.
  • Initial assessment appointments are subject to availability. If a person does not attend their appointment without providing 48 hours notice of cancellation, the Provider reserves the right to refuse a follow-up free initial assessment, and a no-show charge of 70$ will be charged.
  • Smile Avenue Pty Ltd shall not be liable for any loss or damage whatsoever which is suffered (including but not limited to indirect or consequential loss) or for personal injury suffered or sustained, as a result of any person taking up the offer of a free online orthodontic evaluation assessment or Free consult with the provider or orthodontic treatment performed by a partner practice.

 Post Treatment Retainers Policy

  •  Smile Avenue provides the only first set of post-treatment orthodontic retainers (Essix and lingual only) . The type of retainers Essix clear or lingual will be based on clinical assessment by the clinician at the end of the treatment. There is no warranty on the retainers and any replacement/repair if needed in the future will be charged.

Free General Dental checkup policy

  • Free dental checkup ( item 011) is only available to new patients with no private insurance cover only. New patients with private health insurance the checkup will gap-free with no out of pocket cost for item 011 (comprehensive oral exam).
  • New Patients can either claim free orthodontic consultation or  Free Dental Checkup.
  • A free dental checkup can only be booked with participating dentists in the practice.

Online Orthodontic Evaluation Terms and Condition

The online orthodontic evaluation is offered on the basis that every person who fills the assessment agrees that they have read the following terms and conditions and understands:

  • The Orthodontic Evaluation test information will be used by Smile Avenue and Dr Sachin Agarwal and will be shared with partner practices for orthodontic assessment purpose on
  •  The data gathered is de-identified and generic in and the outcome of the assessment cannot replace a physical orthodontic consultation.
  •  The patient should not consider the result of assessment as formal advice and should seek professional consult for any orthodontic problem.
  •   Any treatment time, braces cost, problem diagnosis will be generic in nature and would require a further  physical assessment
  •   Smile Avenue Pty Ltd shall not be liable for any loss or damage whatsoever which is suffered (including but not limited to indirect or consequential loss) or for personal injury suffered or sustained, as a result of any person taking up the offer of a free online orthodontic evaluation assessment or Free Dental checkup with any provider.

Payment plan policy 

Payment Plans Orthodontics:

A Deposit Is Required To Be Paid On The Day Of Your Treatment Commencement Date.

The Deposit Cost Will Be Determined Based On Treatment Type Provided Above.

The Rest Will Be Divided Into Monthly Interest-Free Repayment Plans Till Your Treatment Finishes.

The Duration Of Your Payment Plan Will Be Based On Your Treatment Time Ie Could Range Between 3-24 Months.

No Deposit Payment Plans: No Deposit Payment Plans Are Offered Through Third Party Mifund Financial Products. Patients Are Required To Pass A Credit Check And Meet MiFund’s Eligibility Criteria. MiFund Payment Plans Are For Treatment Plans Completed At Smile Avenue Only. Credit Provided By MiFund Pty Ltd. Australian Credit Licence No: 473 895 ACN: 601 537 09.


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 Smile Avenue Specialist Orthodontists

 Shop1 394-398 Middleborough Rd Blackburn (Opposite Box Hill High) Melbourne.

 204 Heaths Rd Hoppers Crossing Melbourne.

 Email: [email protected]

 Phone:03 9898 6530

 Schedule an appointment